Over at OpenFile, there's a thread on accessibility; specifically, spaces that aren't designed with all users in mind. This comment reminded me of a recent renovation to Ottawa City Hall's information desk in the rotunda, seen here during an art exhibit in mid-June:
For reference, here's a December 2009 file photo showing what the info desk used to look like:
In May, I saw workers installing a countertop. Once I clued in to the gap cut into the counter, I realized it was to allow wheelchair users to communicate with the person behind the desk.
Since I'm a tall person (I took some of these photos from the second floor--I'm not that tall!), this accessibility obstacle hadn't occurred to me until I saw them fixing it.
It's good to see it occurred to someone. And it didn't require a whole new desk, either. Just some small modifications.